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ParentVUE Student Absence Guide

Parents Can Submit Student Absences in ParentVUE

Parents and guardians can now submit day of and future absences for students using ParentVUE in the web portal and mobile app.
 
  • Absences can be submitted up to 30 days in advance.
  • Absences can only be submitted for full fay increments.
  • You can submit notes regarding your student’s absence, this is an optional field.

How Do Parents/Guardians Submit Student Absences?

1. Login to your ParentVUE account

2. On the Home screen, Click the Report Absence button.

Note:  If a school has elected to not use the parent submitted attendance feature, a button will not be displayed.

Screenshot of Parent Vue, our student information system.

3. Select Type of Absence.  You now have more flexibility and can select one of the following:

  • All Day
  • Arrive Late
  • Leave Early
  • Classes (If you select Classes, the student’s classes for the selected date will display.)
4. Enter the Start Date
  • The Start Date defaults to the current date.  Users can select dates in the future if needed.
5. Select an End Date - Only available if selecting All day.
 
6. Select an attendance  reason from the two drop-down options; Absent-Sick or Absent-Verified. Use Absence-Verified for any absence other than an illness.
 
7. Optional:  Enter a Note
 
8. Click Save
Submission screen

 

How Do Parents/Guardians Submit Absences using the Mobile App?

Using the Mobile App 

  1. Tap Report Absence for a student
  2. Select Type of Absence
  3. Select a Reason
  4. Optional:  Enter a Note
  5. Verify Start Date (defaults to the current day)
Screenshot from Synergy app

 

What if a parent/guardian submits a duplicate request?

Screenshot Image

If a parent/guardian submits an absence for a date they have already submitted or another parent/guardian of the student submitted an absence, you will receive a pop-up stating the Absence request already submitted for date xx/xx/xxxx and to contact the school if they would like to modify the requested days.

 

 

I submitted my student’s attendance, but I still received an absence call?

While we don’t currently have a cut-off time for submitting absences using your ParentVUE account, our schools do have a cut-off time for sending absence calls.  Our school cut-off time varies by school, so if you get a call it doesn’t mean we didn’t receive your submitted  student absence, it just means we received it after our attendance pull time.